Shipping policy

Shipping Policy

Last updated: February 2026

At FARUME, we strive to provide reliable and transparent shipping for all orders.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

During peak periods (such as holidays or promotional events), processing times may be extended by up to 1 additional business day.

Shipping Availability

We currently ship within the United States only.

Shipping Time

Estimated delivery time is 5–8 business days after shipment.

Please note that delivery times are estimates and may vary depending on factors such as destination, carrier performance, and fulfillment conditions.

Shipping Carriers

We use trusted shipping carriers including USPS, UPS, and FedEx. The specific carrier is selected based on logistics and delivery efficiency.

Shipping Cost

We offer Free Standard Shipping on all U.S. orders.

Fulfillment

Orders are shipped through our fulfillment and logistics partners.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking details.

Tracking updates may take 24–48 hours to appear in the carrier’s system.

Address Accuracy

Please ensure that your shipping information is correct at checkout.

If you need to update your address, contact us as soon as possible:
Email: support@farume.com

We may not be able to modify delivery details once the order has been shipped.

Lost or Delayed Packages

If your tracking has no updates for more than 10 business days, please contact us.

We will work with the shipping carrier to help resolve the issue.

Order Cancellation

Orders may be canceled within 12 hours of purchase, provided they have not yet been processed or shipped.

To request a cancellation, contact:
Email: support@farume.com

Contact Information

If you have any questions regarding shipping, please contact us:

Business Name: FARUME
Email: support@farume.com

Phone: +1 2029607163

Business Address:
305 Queen Anne Ave N
Seattle, Washington 98109
United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM